Returns & Exchanges
At Haribhavanam, we strive to ensure every meal meets our high standards of quality and freshness. Due to the perishable nature of our food products, returns are generally not accepted once the order has been delivered, except in cases of damage or incorrect items.
Inspect Your Order
Please check your food delivery immediately upon arrival to ensure all items are correct and the packaging is intact.
Report Issues
If you receive a damaged or incorrect item, contact our customer support team within 30 minutes of delivery with your order number and photos.
Verification Process
Our team will quickly review your claim to verify the discrepancy or quality issue against our kitchen logs and delivery standards.
Refund or Replacement
Once approved, we will either initiate a full refund to your original payment method or dispatch a fresh replacement immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing